Cookies Policy

At Urbanitae, we use cookies to provide a better service and provide users with a better browsing experience. We want to inform you clearly and precisely about the cookies we use, detailing below what a cookie is, what it's used for, what types of cookies we use, their purpose, and how you can configure or disable them if you wish.

What is a Cookie?

A cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about a user's browsing habits or their device and, depending on the information they contain and the way they use their device, they can be used to recognize the user. The user's browser stores cookies on the hard drive only during the current session, occupying minimal memory space and not harming the computer. Cookies do not contain any specific personal information, and most are deleted from the hard drive at the end of the browser session (so-called session cookies).

Most browsers accept cookies as standard and, regardless of the cookies, allow or prevent temporary or stored cookies in their security settings.

Without your express consent—by activating cookies in your browser—Urbanitae will not link stored data to your personal data provided at the time of registration.

How do I disable cookies?

Users may disable or delete cookies at any time through the browser settings on their device or terminal. Below, we provide access to information pages for the main internet browsers for cookie settings:

What type of cookies does this website use?

  • Necessary Cookies

These cookies allow the User to navigate our website, platform, or application and use the various options or services offered, such as controlling traffic and data communication, identifying the session, accessing restricted areas, remembering the elements that make up a form, completing the project participation process, using security features while browsing, storing content for the distribution of videos or audio, or sharing content through social networks.

  • Advertising Cookies

These cookies allow for the most efficient management of advertising spaces that may be included on our website.

  • Analytics Cookies

The information obtained through these cookies is used to analyze traffic patterns on the website. Ultimately, this allows us to provide a better experience, improve the content, and make it easier to use. Specifically, this website uses Google Analytics, a web analytics service provided by Google, Inc., registered in the United States and headquartered at 1600 Amphitheatre Parkway, Mountain View, California 94043. To provide these services, they use cookies that collect information, including the user's IP address, which will be transmitted, processed, and stored by Google under the terms set forth on the Google.com website. This includes the possible transmission of such information to third parties for legal requirements or when such third parties process the information on Google's behalf. By using this Site, the User expressly agrees to the processing of the information collected in the manner and for the purposes mentioned above. They also acknowledge that they have the right to refuse the processing of such data or information by rejecting the use of cookies by selecting the appropriate settings on their browser. However, this option to block cookies in their browser may not allow them to fully use all of the Website's features.

  • First-party cookies

These are cookies sent to your computer from our own computers or domains, from which we provide the service you request.

  • Third-party cookies

These allow third parties, owners of these cookies, to obtain information about the User's use of the website in order to provide Internet services.

Our cookies help us:

  • Make our website function correctly

  • Remember your settings every time you visit the website

  • Improve the speed and security of the website

Cookies used on this site

Below we detail the cookies used on our website and their purposes:

Necessary

Necessary cookies allow the website to function properly.

Name Purpose First-Party/Third-Party Expiration
liveagent_oref Enables online chat and user support Third-Party (Salesforce LiveAgent) 10 years
liveagent_sid Enables online chat and user support Third-Party (Salesforce LiveAgent) Session
liveagent_vc Enables online chat and user support Third-Party (Salesforce LiveAgent) 10 years
liveagent_ptid Enables online chat and user support Third-Party (Salesforce LiveAgent) 10 years

Statistics

Statistics cookies help website owners understand how visitors interact with websites by collecting and providing information anonymously.

Name Purpose First-Party/Third-Party Expiration
_ga Generates statistical data about how visitors use the website Third-Party (Google Analytics) 2 years
_gat Controls the request rate Third-Party (Google Analytics) 1 day
_gid Generates statistical data about how visitors use the website Third-Party (Google Analytics) 1 day

Advertising

Advertising cookies are used to track visitors across websites. The goal is to display ads that are relevant and engaging for the individual user, and therefore more valuable to publishers and third-party advertisers.

Name Purpose First-Party/Third-Party Expiration
_fbp Provides a range of advertising products such as real-time bidding from third-party advertisers Third-Party (Facebook) 3 months
ads/ga-audiences Reengages with visitors who are likely to convert into customers Third-Party (Google Adwords) Session
bcookie Used by the social networking service Linkedin for tracking the use of embedded services Third-Party (Linkedin) 2 years
BizoID Tracks visitors across websites to present relevant advertising based on the visitor's preferences Third-Party (Linkedin) 29 days
bscookie Used by the social networking service Linkedin for tracking the use of embedded services Third-Party (Linkedin) 2 years
cid Optimizes ad display based on the combined user's movement and various advertiser campaigns to display ads Third-Party (Adform) 2 months
fr Provides a range of advertising products such as real-time bidding from third-party advertisers Third-Party (Facebook) 3 months
lang Remembers the language selected by a user to view a web page Third-Party (Linkedin) Session
test_cookie Used to check if the user's browser supports cookies Third-Party (DoubleClick) 1 day
tr Provides a range of advertising products such as real-time bidding from third-party advertisers Third-Party (Facebook) Session
uid Optimizes ad display based on the user's movements and various advertising campaigns from providers to show ads to the user Third-Party (Adform) 2 months
UserMatchHistory Tracks visitors across websites to present relevant advertising based on visitor preferences Third-Party (Linkedin) 29 days

Cookie Management

You can allow, block, or delete the cookies installed on your device through your web browser settings:

Data Controller

  • URBANITAE REAL ESTATE PLATFORM S. L.

  • CIF: B-88393962

  • Adress: Calle Castelló, nº 23, 1ª Planta, Madrid

  • Telephone: (+34) 911 23 25 22

  • Email: contacto@urbanitae.com

URBANITAE REAL ESTATE PLATFORM S.L. is the Data Controller of the User's personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR) and the Law Organic Law 3/2018 of December 5 (LOPDGDD), for which the following processing information is provided:

Purpose of processing

Maintain a commercial relationship with the User. The planned processing operations are:

  • Sending commercial advertising communications by email, fax, SMS, MMS, social media, or any other electronic or physical means, present or future, that enables commercial communications. These communications will be made by Urbanitae and related to its products and services, or those of its collaborators or suppliers with whom it has reached a promotional agreement.

  • Conduct statistical studies.

  • Process orders, requests, or any type of request made by the user through any of the contact forms made available.

Legal basis for processing

Consent of the interested party.

Data retention

Some of the cookies used on this website will store your data as long as you remain logged in. Furthermore, data extracted by third-party cookies may be stored for a variable period of time (see tables).

Recipients. Data Sharing

Data may be shared with third parties, always anonymously and never as personal data.

User Rights

  • Right to withdraw consent at any time.

  • Right to access, rectify, transfer, and erase your data, and to limit or object to its processing.

  • Right to file a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.

If you have any questions about the Cookie Policy, you can contact us through the contact section.